Return and Exchange Policy

Version: 1.0, Last Updated: [04/10/2023]

At JABAD’OR, we strive to provide you with an exceptional shopping experience. If, for any reason, you are not completely satisfied with your purchase, we are here to assist you.

Returns

We accept product returns under the following conditions:

You received a defective or damaged product.
The product you received does not match your order.
You have decided that the product does not suit you within 15 days of receiving it.
Return Procedure

To return a product, please follow these simple steps:

Contact our customer service within 15 days of receiving the product at [contact@JABAD-OR.com].
Provide the order number, the name of the product you wish to return, and the reason for the return.
Wait for instructions from our customer service team on how to send back the product.

Refunds

Once we receive the returned product and confirm that it meets the return conditions, we will proceed with the refund. The refund will be made in the same manner as the original payment (credit card, PayPal, etc.) within a reasonable timeframe.

Exchanges

If you wish to exchange a product, please follow the same procedure as for returns, indicating that you want an exchange. We will provide you with the necessary instructions for the exchange.

General Conditions

Returned products must be in their original condition, with all labels and packaging intact.
Return shipping costs are the responsibility of the customer, except in the case of defective products or incorrect delivery on our part.
We reserve the right to refuse returns that do not comply with our conditions.

Contact Us

If you have any questions or concerns regarding our return and exchange policy, please contact us at the following

address:

Address: LOT EL Hanae 422 TASSELTANTE MARRAKECH MOROCCO
Email: [contact@JABAD-OR.com]

Policy Changes

We reserve the right to update this return and exchange policy at any time. The most recent version will always be available on our website.

This return and exchange policy was last updated on [04/10/2023]